IT Support Reading

We’ve got you covered

All of our IT support packages come with the following proactive solutions that take care of your business systems 24/7.

Netzen and Reading’s Business Parks

Netzen have been supporting businesses in Reading and Theales business parks for over 15 years. Reading is fast becoming the UK’s tech city of choice with companies like Amazon and Microsoft having offices there, many new businesses are setting up shop outside of London in this busy city. Netzen has been supporting these businesses in business parks like Green Park Business Park, Arlington Business Park and The Oracle with a variety of different projects. Over the years we’ve helped provide helpdesk IT support, server management and monitoring and dedicated fibre leased lines to businesses in and around Reading business parks.

IT Consultants in Reading

Netzen have been providing IT consulting services to Reading businesses since 2005. Over that time we’ve helped support businesses of all sizes, from small four or five person startups to medium sized enterprises with as many as 250 people power forward with the latest technology.

When we first visit a potential customer we like to get a good understanding of their buisiness, what makes it successful and how we can help boost that success with technology. This is why all of our IT support contracts are customised for our client’s specific requirements and business model whilst remaining flexible enough to adapt as their business grows and develops.

No matter the type of support you are after, whether it be helpdesk IT support or server management, we’ve got someone here with the skills to ensure you get a high level of support and reporting.

We have consultants in Reading and Theale who can help with:

• IT infrastructure projects
• Network design and configuration
• Custom website design that looks awesome on desktop and mobile devices
• Cyber Security and threat mitigation
• Web design and Search Engine Optimisation
• IT Support and on-going maintenance
• Web applications build
• Fully managed dedicated server hosting
• Sage/Xero and other accountancy software solutions
• VoIP systems that are simple with fixed minutes per handset per month
• On-site ‘hands’ for data centre work

Contact us for a free quote today.

Instant Remote IT Support

No matter the size of your business, we can respond rapidly with our instant remote support solution. We provide remote server support and remote desktop support services for machines running Windows, Linux, Mac and Cisco operating systems. We can also provide technical support services for smartphones and tablets if you need it.

Our team of IT support engineers based in Reading have expertise in Windows, Linux and Mac systems that are standing by and ready to assist you. They also have all the relevant Microsoft and Linux certifications you would expect from one of Reading’s leading IT support companies.

We use award winning, simple yet powerful remote IT support software that lets us connect to any device you need help with. With TeamViewer we can view your screen from our offices, take control of your mouse and fix any issues you have rapidly, reducing costs and time spent on fixing problems. You you wish to see how TeamViewer works, check out this Youtube Video link for a demonstration.

Do you need to work from home?

Do you need to work remotely or work from home? Netzen can help setup your office infrastructure/servers so that you can work from home and still be as productive as if you were in the office. We have vast experience in implementing remote working / home working solutions and can help implement these solutions into your business operations. Specifically we can help with the following remote working solutions:

• Access work servers from home
• Access work PC from home
• Video conferencing and remote video meetings
• Remote office file server or database access
• Access to all your office files from home
• Remote desktop access to your PC screen in the office
• Remote telephone systems / VoIP systems that let you

Why use Netzen?

Netzen will provide a custom IT Support contract for your company, here are some key reasons why you should use Netzen for your Reading IT Support:

[expand title=”Fixed price IT Support” expanded=”true”]The same monthly fee no matter how often your company uses Netzen’s IT Services.[/expand]
[expand title=”Unlimited telephone support” expanded=”true”]Call our local office on 0118 321 7700 as often as you want to get IT support.[/expand]
[expand title=”Unlimited remote support” expanded=”true”]Super fast remote support, quick remote login software, allowing for fast fix support anywhere in the world.[/expand]
[expand title=”Free web hosting” expanded=”true”]We can save you money and bundle in free web hosting  and domain name management with your IT support package.[/expand]
[expand title=”Server monitoring” expanded=”true”]With all our support packages we connect up critical devices like servers to our monitoring software solution to proactively fix major issues before they impact the business.[/expand]
[expand title=”Backup monitoring” expanded=”true”]We offer daily off-site remote backup solutions that are monitored every morning to ensure they have been successful.[/expand]
[expand title=”Fast response times” expanded=”true”]We can instantly fix problems via remote support, but also offer a range of Service Level Agreements (SLAs) to guarantee a response within a set time-frame i.e. 2 or 4 hours.[/expand]
[expand title=”Windows, Mac and Linux support” expanded=”true”]We support Windows, Mac & Linux and have extensive operating system knowledge within our team to offer full support for all PC/Server platforms.[/expand]
[expand title=”New PC’s and Servers at trade prices” expanded=”true”]We are registered Dell Partners and offer great prices on new hardware, that all come with 3 or 5 years next business day warranty support.[/expand]
[expand title=”Certified professionals” expanded=”true”]Netzen’s Reading based IT Support team have a multitude of Microsoft and Linux certifications so you are in safe hands.[/expand]

Would you like to discuss IT Support for your Reading business?

Call our Reading office for a chat about your companies IT requirements today on 0118 321 7700.

Interested in using Netzen for your IT Support?

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