IT Support Basingstoke

We’ve got you covered

All of our IT support packages come with the following proactive solutions that take care of your business systems 24/7.

Basingstoke’s Regeneration and Netzen

Basingstoke Council launched a 25m fund to help regenerate the local area, aimed at improving residential, commercial and infrastructure (including broadband) facilities in the city centre. Unlike other IT companies in Basingstoke, Netzen are getting involved by supporting the rollout of fibre optic connections to businesses through the sale of high speed leased lines. The rollout allows businesses to get into the fast lane and make the most of all the internet has to offer by using services such as cloud backup, server monitoring, cloud storage, Office 365. If you are looking to bring the best available technology to your business and want to chat feel free to give us a call.

IT Consultants in Basingstoke

With offices in Basingstoke centre, Netzen have been providing IT consulting services to Basingstoke businesses since 2005. Over that time we’ve helped support businesses of all sizes, from small four and five person startups to medium sized enterprises with as many as 250 people power forward with the latest technology.

We don’t believe in a one size fits all approach, which is why our IT support contracts are customised for our client’s specific requirements and business model whilst remaining flexible enough to adapt as their businesses grow and develop.

Depending on the services you require, we can provide you with a dedicated technical consultant, who will provide all the technical support your business network, servers, PCs and laptops require

We have consultants in Basingstoke who can help with:

• IT infrastructure projects
• Network design and configuration
• Custom website design that looks awesome on desktop and mobile devices
• Cyber Security and threat mitigation
• Web design and Search Engine Optimisation
• IT Support and on-going maintenance
• Web applications build
• Fully managed dedicated server hosting
• Sage/Xero and other accountancy software solutions
• VoIP systems that are simple with fixed minutes per handset per month
• On-site ‘hands’ for data centre work

Contact us for a free quote today.

Instant Remote IT Support

No matter the size of your business, we can respond rapidly with our instant remote support solution. We provide remote server support and remote desktop support services for machines running Windows, Linux, Mac and Cisco operating systems. We can also provide technical support services for smartphones and tablets if you need it.

Our team of IT support engineers based in Basingstoke have expertise in Windows, Linux and Mac systems that are standing by and ready to assist you. They also have all the relevant Microsoft and Linux certifications you would expect from one of Basingstoke’s leading IT support companies.

We use award winning, simple yet powerful remote IT support software that lets us connect to any device you need help with. With TeamViewer we can view your screen from our offices, take control of your mouse and fix any issues you have rapidly, reducing costs and time spent on fixing problems. You you wish to see how TeamViewer works, check out this Youtube Video link for a demonstration.

Do you need to work from home?

Do you need to work remotely or work from home? Netzen can help setup your office infrastructure/servers so that you can work from home and still be as productive as if you were in the office. We have vast experience in implementing remote working / home working solutions and can help implement these solutions into your business operations. Specifically we can help with the following remote working solutions:

• Access work servers from home
• Access work PC from home
• Video conferencing and remote video meetings
• Remote office file server or database access
• Access to all your office files from home
• Remote desktop access to your PC screen in the office
• Remote telephone systems / VoIP systems that let you

Why use Netzen?

Netzen will provide a custom IT Support contract for your company, here are some key reasons why you should use Netzen for your Basingstoke IT Support:

[expand title=”Fixed price IT Support” expanded=”true”]The same monthly fee no matter how often your company uses Netzen’s IT Services.[/expand]
[expand title=”Unlimited telephone support” expanded=”true”]Call our local office on 01256 831020 as often as you want to get IT support.[/expand]
[expand title=”Unlimited remote support” expanded=”true”]Super fast remote support, quick remote login software, allowing for fast fix support anywhere in the world.[/expand]
[expand title=”Free web hosting” expanded=”true”]We can save you money and bundle in free web hosting with your IT support package.[/expand]
[expand title=”Server monitoring” expanded=”true”]With all our support packages we connect up critical devices like servers to our monitoring software solution to proactively fix major issues before they impact the business.[/expand]
[expand title=”Backup monitoring” expanded=”true”]We offer daily off-site remote backup solutions that are monitored every morning to ensure they have been successful.[/expand]
[expand title=”Fast response times” expanded=”true”]We can instantly fix problems via remote support, but also offer a range of Service Level Agreements (SLAs) to guarantee a response within a set time-frame i.e. 2 or 4 hours.[/expand]
[expand title=”Windows, Mac and Linux support” expanded=”true”]We support Windows, Mac & Linux and have extensive operating system knowledge within our team to offer full support for all PC/Server platforms.[/expand]
[expand title=”New PC’s and Servers at trade prices” expanded=”true”]We are registered Dell Partners and offer great prices on new hardware, that all come with 3 or 5 years next business day warranty support.[/expand]
[expand title=”Certified professionals” expanded=”true”]Netzen’s Basingstoke IT Support team have a multitude or Microsoft and Linux certifications so you are in safe hands.[/expand]

Would you like to discuss IT Support for your Basingstoke business?

Call our local office for a chat about your companies IT requirements today on 01256 831020.

Interested in using Netzen for your IT Support?

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